SELF ASSESSMENT OF GOODBandera espa PRACTICES IT

Survey

The survey of self assessment about Services Management of IT has diferent parts.

You can access to make complete survey but you can also make this only with one part. Below show the diferent forms make the survey:

- Complete Survey

- IT governance

- Service Strategy

- Portfolio Management Services

- Financial Management

- Service Design

- Catalogue Management Services

- Services Level Management

- Capacity Management

- Availability Management

- Continuity Management IT Services

- Management Information Security

- Supplier Management

- Service Transition

- Plannig and Transition Support

- Change Management

- Configuration Management

- Release and deployment Management

- Validation and Testing Service

- Rating

- Knowledge Management

- Service Operation

- Application Management

- Event Management

- Management of incidents

- Issues Management

- Problem Management

- Access Management

- IT Operations

- User Service Center

- Continuous Improvement Service

- Service Report

- Control Environment

UC3M

Final Degree Project

Analysis of good practices about Services Management of IT

Self assessment corporate system