¿What are the good practices of IT?
Good practice is a set of rules and standards such as ITIL, ISO 20000, ISO 27001, COBIT, CMMI based on the experience of experts and large organizations. Using these best practices, in our organization can help us to achieve our goals, while reducing risks.
Thanks to the knowledge and experience of experts who have created this series of good practice we can say that its use is the most effective and efficient way to govern and manage IT in our organization.
These standards have generic content that should be adapted as much as possible to the business objectives of the organization where they will be used.
In the aforementioned rules, the organizations wishing to implement can be certified by certification authorities. Achieving these certifications can bring great value to the organization because it shows customers and suppliers that the organization is working in compliance with the legal framework of the sector.
In our website in the "Survey" section you will find a series of questions through which you can self-assess the good practices’ rank of implementation within their organization.
This self-assessment can work as a first touchdown with the standards and rules of good practice. Once done the self-assessment you will know that is being done correctly in your organization and who is a candidate for a possible change. You can also use our self-assessment as a prerequisite to the application of an external audit study.
If you want more detailed information on any of the standards or regulations either to understand the results or to improve them, the reading of official documents containing such standards and regulations is recommended.